Customer Service DNA: Building Blocks that Drive Customer Loyalty - Paperback
Author: Curtis Hill and Erik Alberts, with Richard L. Godfrey. Expcted Release: Early May 2015. With the right vision, the right people, and the right organization, there's no limit to your company's potential. Perfect for leaders, entrepreneurs, and individuals who want to make a difference, this book will teach you the secrets to growing your business in today's global economy. Business novices and veterans alike will learn how to build professional relationships, attract new business, retain existing customers, and reach new levels of personal and company success.
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