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In a crowded, competitive marketplace, keeping customers is harder than ever. Kevin R. Miller distills the essentials of customer service down to what customers actually want, offering practical principles for earning trust, building loyalty, and standing out. Aimed at business owners, managers, and frontline employees alike, this concise guide argues that lasting success comes not from gimmicks but from consistently meeting a few core customer expectations. A straightforward, actionable playbook for anyone who serves customers.
Perfect for a business owner, manager, or customer-facing professional who wants a simple, actionable framework for earning customer loyalty in a competitive market.
FREE Shipping on Orders $40+ – Available Only Within the Contiguous U.S. Most orders ship the next business day.
Since 1986, Cedar Fort Publishing has produced uplifting fiction and non-fiction books that are known across the globe. Our diverse catalog includes over 3,000 books. We are proud to publish Latter-day Saint non-fiction, general non-fiction, cookbooks, children's books, and customizable books. In the past we've published clean fiction.
Since the very beginning, Cedar Fort has been dedicated to producing family friendly entertainment and uplifting products.
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